Field Service Management


Our Target Customers                                                                                                

  Small and Medium Field Service Providers in different verticals (Hi-Tech, Satellite, Cable, Medical Equipment, Industrial Equipments, Telecom etc.)
  Home Service Providers (Home Office, Security, Appliances, Contractors etc.)
  Facilities Management Organizations
  Field Service groups of manufacturers requiring Customized Enterprise Solutions


Solutions for Small and Medium Sized Businesses

BNKe delivers a complete plug and play managed services and technology ready solutions to immediately support your organization needs 24/7. There is no need for any up-front capital expenditures with BNKe’s true transactional based pricing model.

Dispatch


  Call and Central Dispatch Center
  Scheduling and Triage Support
  Work Orders Assignment (Right skills and Time)
Track Work


  Time Card and Progress Tracking
  Work order close out customer survey
  Tech Support
Parts Dispatch


  Inventory Management
  Expediting and Track and Trace
  Warranty claims and trends reporting
Service Contracts


  Warranty enrollment
  Warranty claims processing
  Sales Support
Accounting


  Invoicing and billing
  Payroll Support
  Accounts Payable and Receiveable
Key Value Differentiators


  Deep knowledge of field services and parts management
  Customer Centric Culture & Excellent Voice Quality
  Web based technology tools
  Variable and transactional based pricing
  24/7 support and no shift premium costs


Learn more about our Customized Enterprise Solutions for Field Service


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