BNK, founded in 2001, is a leading BPO delivering back-office operations for our clients' supply chain. Our domain-rich resources, technology back bone and transaction pricing models, enable our customers to deploy their critical capital and human resources on their core business while we take care of their back-end operations. All this is delivered on the back of
fail-safe infrastructure and exceptional voice quality.
Field Service Management


We manage all transactional aspects of the field services work order lifecycle:

  Field Service Dispatch
  Parts Dispatch
  Parts Planning and Management
  Customer Service
  Tech Support
  
 
Warranty Administration


We streamline your warranty operations by supporting functions such as:

  Policy Administration
  Claims Processing & Part Returns
  Contract Compliance
  Supplier Recovery
  Warranty Analytics
  
 
Logistics


We process transactions for Shippers and 3PLs:

  Order Management
  Carrier Setup
  Load Management
  Dispatch, Track and Trace and POD
  Accounting, Freight Audit & Payment
  Coordination between plant and field     locations
  
 
Administrative Back Office

Cutting across our Core Offerings above, we provide our clients administrative and accounting support services which comprise:
  Procurement          Invoice Entry, Matching & Payment          Sales Support         Billing
  Vendor/Customer Helpdesk and Database Management          Collections


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